Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing issue -- Complaint #12493201
Complaint Overview
Complaint ID: 12493201
Company: Fidelity National Information Services, INC. (Fnis)
Product: Credit reporting or other personal consumer reports
Sub-Product: Other personal consumer report
Issue: Problem with a company's investigation into an existing issue
Sub-Issue: Difficulty submitting a dispute or getting information about a dispute over the phone
State: Nevada
ZIP Code: 89183
Date Received: 2025-03-14T12:00:00-05:00
Date Sent to Company: 2025-03-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My report says that this error code is what prevents me from getting any kind of bank account Error code : XXXX XXXX XXXX XXXX XXXX XXXX XXXX is this please get it off my name
Frequently Asked Questions
What is Complaint #12493201 about?
Complaint #12493201 was filed against Fidelity National Information Services, INC. (Fnis) regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing issue. It was received by the CFPB on 2025-03-14T12:00:00-05:00.
How did Fidelity National Information Services, INC. (Fnis) respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Fidelity National Information Services, INC. (Fnis)?
Yes, visit the Fidelity National Information Services, INC. (Fnis) company profile at readthecomplaint.com/company/fidelity-national-information-services-inc-fnis to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.