Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #12410647
Complaint Overview
Complaint ID: 12410647
Company: Bank Of America, National Association
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: California
ZIP Code: 92376
Date Received: 2025-03-10T12:00:00-05:00
Date Sent to Company: 2025-03-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am reaching out for assistance regarding an ongoing issue with [ XXXX ] XXXX I have disputed inaccurate information on my credit report multiple times, but my disputes continue to be denied without proper resolution. Despite providing supporting documents, the bureau continues to verify inaccurate information, and I believe my rights under the Fair Credit Reporting Act ( FCRA ) are being violated. I am requesting your assistance in ensuring a fair review of my case. I have attached copies of my dispute letters, responses from the credit bureau, and any supporting documentation. Please advise on the next steps to resolve this matter. Thank you for your time and assistance. I look forward to your prompt response.
Frequently Asked Questions
What is Complaint #12410647 about?
Complaint #12410647 was filed against Bank Of America, National Association regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-03-10T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.