Vehicle loan or lease -- Problems at the end of the loan or lease -- Complaint #12384487
Complaint Overview
Complaint ID: 12384487
Company: Jpmorgan Chase & Co.
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Problems at the end of the loan or lease
Sub-Issue: Problem while selling or giving up the vehicle
State: Maryland
ZIP Code: 21771
Date Received: 2025-03-08T12:00:00-05:00
Date Sent to Company: 2025-03-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Bought the car XXXX XXXX XX/XX/year>- XXXX company went bankruptcy 8 months later. - Issues : Not able to get XXXX software updates for recalls No manufacturers for spare parts Car will randomly turn off due to unannounced XXXX XXXX that is causing my car to malfunction and not work as intended. Sensors get water into them and now do not work. Chase has not reached out to take this car back per the XXXX XXXX am still paying on a car that classifies as a lemon law but no one will take it back.
Frequently Asked Questions
What is Complaint #12384487 about?
Complaint #12384487 was filed against Jpmorgan Chase & Co. regarding Vehicle loan or lease specifically about Problems at the end of the loan or lease. It was received by the CFPB on 2025-03-08T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.