Credit card -- Getting a credit card -- Complaint #12303529

Complaint Overview

Complaint ID: 12303529

Company: Synchrony Financial

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Sub-Issue: Card opened without my consent or knowledge

State: Maryland

ZIP Code: 21209

Date Received: 2025-03-03T12:00:00-05:00

Date Sent to Company: 2025-03-03T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I reviewed my credit report and noticed 2 unauthorized credit Inquires on my report. I never requested credit from these companies. This inquiry was made without my knowledge or consent and I would like to be provided proof I consented to this inquiry viaFCRASections 609 and 605, as well as the accuracy of this inquiry via FCRA section 623. If you have no proof immediately of any or one, Iwould like it removed immediately. XXXX XXXX ( Bank ) XX/XX/XXXX This inquiry was made without my knowledge or consent and I would like to be provided proof I consented to this inquiry viaFCRASections 609 and 605, as well as the accuracy of this inquiry via FCRA section 623. If you have no proof immediately of any or one, Iwould like it removed immediately. XXXX XXXX XXXX ( Bank ) XX/XX/XXXX This inquiry was made without my knowledge or consent and I would like to be provided proof I consented to this inquiry viaFCRASections 609 and 605, as well as the accuracy of this inquiry via FCRA section 623. If you have no proof immediately of any or one, Iwould like it removed immediately. SYNCB/AMAZON ( Bank ) XX/XX/XXXXXXXX XXXX

Frequently Asked Questions

What is Complaint #12303529 about?

Complaint #12303529 was filed against Synchrony Financial regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2025-03-03T12:00:00-05:00.

How did Synchrony Financial respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Synchrony Financial?

Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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