Payday loan, title loan, personal loan, or advance loan -- Getting the loan -- Complaint #12278340
Complaint Overview
Complaint ID: 12278340
Company: Sezzle INC.
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Installment loan
Issue: Getting the loan
State: Nebraska
ZIP Code: 681XX
Date Received: 2025-03-01T12:00:00-05:00
Date Sent to Company: 2025-03-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received an installment loan through Sezzle. I made all payments in a timely manner. I did not use any of the proceeds of the installment loan to purchase anything illegal, immoral, fraudulent, etc. Depsite this, I received an email terminating my account for a violation of the terms of service. When I asked for what term of service was violated, I was refused an explanation ( per XXXX in Customer Service via email of XX/XX/year> ).
Frequently Asked Questions
What is Complaint #12278340 about?
Complaint #12278340 was filed against Sezzle INC. regarding Payday loan, title loan, personal loan, or advance loan specifically about Getting the loan. It was received by the CFPB on 2025-03-01T12:00:00-05:00.
How did Sezzle INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against Sezzle INC.?
Yes, visit the Sezzle INC. company profile at readthecomplaint.com/company/sezzle-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.