Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #12270350

Complaint Overview

Complaint ID: 12270350

Company: Maximus Federal Services, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Account information incorrect

State: Louisiana

ZIP Code: 70461

Date Received: 2025-02-27T12:00:00-05:00

Date Sent to Company: 2025-03-19T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

The department of education / Aid advantage reported my student loans as delinquent 90 days. I was never notified that they were out of deferment and forbearance. I was never notified that the loans were 30 or 60 days late. This has negatively affected my credit report. In addition, I attempted to speak with a supervisor regarding my account. I was told someone would give me a call back. I am requesting for me credit report to be corrected.

Frequently Asked Questions

What is Complaint #12270350 about?

Complaint #12270350 was filed against Maximus Federal Services, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-02-27T12:00:00-05:00.

How did Maximus Federal Services, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Maximus Federal Services, INC.?

Yes, visit the Maximus Federal Services, INC. company profile at readthecomplaint.com/company/maximus-federal-services-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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