Mortgage -- Trouble during payment process -- Complaint #12200619
Complaint Overview
Complaint ID: 12200619
Company: Jpmorgan Chase & Co.
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
Sub-Issue: Trying to communicate with the company to fix an issue while managing or servicing your loan
State: Colorado
ZIP Code: 80538
Date Received: 2025-02-24T12:00:00-05:00
Date Sent to Company: 2025-02-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Chase Home Mortgage sent an email in XX/XX/year> stating THEY enrolled me in their paperless statement program. I promptly responded NO, I want paper statements sent. They claim I agreed to paperless... no I did not! Chase is a totally FRAUDULENT company. I just called them and requested they send my paper statement immediately. They said they will but I like most Americans are absolutely sick and tired of lying FRAUDULENT practices. They should be fined severely and anyone with a complaint like this ought to get a LARGE settlement from such a lawsuit. They are pulling these fraudulent actions on millions of homeowners and should be shut down. They are in this for one reason ... to steal properties, period
Frequently Asked Questions
What is Complaint #12200619 about?
Complaint #12200619 was filed against Jpmorgan Chase & Co. regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2025-02-24T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.