Credit card -- Problem with a purchase shown on your statement -- Complaint #12185017
Complaint Overview
Complaint ID: 12185017
Company: Bank Of America, National Association
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-Issue: Card was charged for something you did not purchase with the card
State: Ohio
ZIP Code: 45240
Date Received: 2025-02-23T12:00:00-05:00
Date Sent to Company: 2025-02-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Hello, I Am Reaching Out To Bank of America to get this credit card problem I have resolved and took of my credit report soon as possible I've been trying to get in contact with you for the past XXXX month 's an no response.This bank of America credit card was opened XX/XX/XXXX an I have not had possession of the credit card for unfortunate reasons like me loosing the card and because i lost my wallet an it was never recovered and being a victim of identity theft because of the XXXX database breach in XXXX! I demand you all erase this debt off my credit report in XXXX business days because you all have it reporting as a charge off on my credit report, I Never received a XXXX documents saying the debt was canceled out so there these are my demands!
Frequently Asked Questions
What is Complaint #12185017 about?
Complaint #12185017 was filed against Bank Of America, National Association regarding Credit card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2025-02-23T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.