Student loan -- Improper use of your report -- Complaint #12142834
Complaint Overview
Complaint ID: 12142834
Company: Mohela
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: North Carolina
ZIP Code: 27893
Date Received: 2025-02-19T12:00:00-05:00
Date Sent to Company: 2025-02-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Recently XXXX XXXX has been granted our personal student loans information regarding XXXX recipients including myself. I wanted to personally file a complaint because this not only violates my personal data bylaws, but also deeply concerns me because it is not something that should be shared with them to begin with. This needs to be stopped and swift action must be taken in order to discontinue the illegal use of our personal student loan information. If we must sue in order for our demands be met then we will do so accordingly.
Frequently Asked Questions
What is Complaint #12142834 about?
Complaint #12142834 was filed against Mohela regarding Student loan specifically about Improper use of your report. It was received by the CFPB on 2025-02-19T12:00:00-05:00.
How did Mohela respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Mohela?
Yes, visit the Mohela company profile at readthecomplaint.com/company/mohela to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.