Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #12089212
Complaint Overview
Complaint ID: 12089212
Company: Mohela
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Old information reappears or never goes away
State: New Mexico
ZIP Code: 87107
Date Received: 2025-02-14T12:00:00-05:00
Date Sent to Company: 2025-02-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Mohela is reporting 2 tradelines to all 3 of my credit bureaus and they are paid off and have a {$0.00} balance, this has been on my report for more than 8 years and they are refusing to remove it as agreed upon by the FCRA
Frequently Asked Questions
What is Complaint #12089212 about?
Complaint #12089212 was filed against Mohela regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-02-14T12:00:00-05:00.
How did Mohela respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Mohela?
Yes, visit the Mohela company profile at readthecomplaint.com/company/mohela to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.