Credit card -- Fees or interest -- Complaint #12063290
Complaint Overview
Complaint ID: 12063290
Company: Bank Of America, National Association
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Charged too much interest
State: New York
ZIP Code: 10467
Date Received: 2025-02-11T12:00:00-05:00
Date Sent to Company: 2025-02-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to formally dispute and contest the unfair and deceptive practices related to my credit card account. The actions taken by your company have resulted in financial harm and violations of federal consumer protection laws, including but not limited to the Fair Credit Reporting Act ( 15 U.S.C. 1681n, 1681o ), the Truth in Lending Act ( 15 U.S.C. 1601 et seq. ), and the Credit Card Accountability Responsibility and Disclosure ( CARD ) Act. Unjustified Interest Rate Increases : My interest rate was increased arbitrarily and without clear, refusal to lower interest rate, transparent justification, making it nearly impossible to pay off my debt in a reasonable manner. This is a predatory practice aimed at capitalizing on consumers. Your company increased my credit limit and later significantly reduced it without notice or justification, causing a severe impact on my credit utilization ratio. This action negatively affected my credit score, which constitutes an unfair and deceptive practice under the Fair Credit Reporting Act. Requested Resolution A full refund of any unjustified fees or interest rate increases applied to my account. An immediate reinstatement of my prior credit limit to rectify the adverse effects on my credit score. A written explanation and correction of any misleading contractual terms. A formal investigation into these predatory practices, with corrective actions taken to ensure compliance with federal laws. Legal violations 15 U.S.C. 1681n, 15 U.S.C. 1681o, 15 U.S.C. 1637, 15 U.S.C. 1666, 15 U.S.C. 1637.
Frequently Asked Questions
What is Complaint #12063290 about?
Complaint #12063290 was filed against Bank Of America, National Association regarding Credit card specifically about Fees or interest. It was received by the CFPB on 2025-02-11T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.