Credit card -- Other features, terms, or problems -- Complaint #11995305
Complaint Overview
Complaint ID: 11995305
Company: Jpmorgan Chase & Co.
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Other problem
State: Colorado
ZIP Code: 802XX
Date Received: 2025-02-07T12:00:00-05:00
Date Sent to Company: 2025-02-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX, Chase Bank let me know that they are shutting down my accounts in XXXX weeks. I called them and they can not provide a reason as to why. They said they did an investigation and decided to close. I have not broken any law. To make matters worse, Chase bank has placed something on my file/background because when i tried to open other credit cards through other banks like XXXX XXXX, i am denied. My credit score is XXXX. Never missed any payment. Chase Bank has truly made life a bit harder at the moment. They shut down my checkings, my credit cards, and preventing me from opening new credit with different banks.
Frequently Asked Questions
What is Complaint #11995305 about?
Complaint #11995305 was filed against Jpmorgan Chase & Co. regarding Credit card specifically about Other features, terms, or problems. It was received by the CFPB on 2025-02-07T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.