Credit card -- Problem when making payments -- Complaint #11936854
Complaint Overview
Complaint ID: 11936854
Company: Continental Finance Company, LLC
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Problem when making payments
Sub-Issue: Problem during payment process
State: Oklahoma
ZIP Code: 731XX
Date Received: 2025-02-04T12:00:00-05:00
Date Sent to Company: 2025-02-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XX/XX/year> ; I processed a one-time payment of {$100.00}. It did NOT process within the before/by XXXX XXXX XXXX time stated so I cancelled the payment and on XX/XX/year> before XXXX am after Midnight the payment processed by deducting {$100.00} from my XXXX XXXX bank account anyway though I mainly due to it not being due due until XX/XX/year> and is the minimum payment amount due is/will be {$45.00} a month until repaying the {$750.00} credit card loan balance. My issue now is that it caused a {$20.00} XXXX XXXX XXXX XXXX my primary credit union checking account though the credit card company has since adjusted the {$100.00} which hasn't yet reversed from my credit union checking account though they should be aware of the system glitch in which I'm in hopes that when I speak with my credit union checking account that they reverse the {$20.00} nsf/overdraft fee although it's my fault my fault in attempts to pay prior to being aware of the due this complaint being filed in hopes that whatever climatically change caused system doesn't happen ever again.
Frequently Asked Questions
What is Complaint #11936854 about?
Complaint #11936854 was filed against Continental Finance Company, LLC regarding Credit card specifically about Problem when making payments. It was received by the CFPB on 2025-02-04T12:00:00-05:00.
How did Continental Finance Company, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Continental Finance Company, LLC?
Yes, visit the Continental Finance Company, LLC company profile at readthecomplaint.com/company/continental-finance-company-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.