Checking or savings account -- Closing an account -- Complaint #11823047
Complaint Overview
Complaint ID: 11823047
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Company closed your account
State: New Jersey
ZIP Code: 07105
Date Received: 2025-01-28T12:00:00-05:00
Date Sent to Company: 2025-01-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My checking and savings accounts were closed by the banks Ive received a letter stating that Chase Bank decided to close my accounts, because of my connection to a publicly reported investigation that could potentially lead or has led to a criminal or civil legal action. I am not understanding what is going on here because I have had my bank account with XXXX XXXXXXXX and bank account with XXXX XXXX banks closed within the last three years as well and they are unable to tell me why they have chosen to close my Accounts.
Frequently Asked Questions
What is Complaint #11823047 about?
Complaint #11823047 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2025-01-28T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.