Checking or savings account -- Managing an account -- Complaint #11653001
Complaint Overview
Complaint ID: 11653001
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem making or receiving payments
State: California
ZIP Code: 91768
Date Received: 2025-01-18T12:00:00-05:00
Date Sent to Company: 2025-01-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I had a bunch of XXXX payments made from my account that I did not recognize or authorized between XXXX for almost a total of {$5000.00} Bank of America XXXX back and said it came from a similar device and auto denied it like I said I did not authorize any of these XXXX payments and need help with this bank of america XXXX XXXX account account # : XXXX thank you
Frequently Asked Questions
What is Complaint #11653001 about?
Complaint #11653001 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-01-18T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.