Debt or credit management -- Confusing or misleading advertising or marketing -- Complaint #11557238
Complaint Overview
Complaint ID: 11557238
Company: Synchrony Financial
Product: Debt or credit management
Sub-Product: Credit repair services
Issue: Confusing or misleading advertising or marketing
State: California
ZIP Code: 91764
Date Received: 2025-01-15T12:00:00-05:00
Date Sent to Company: 2025-01-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Charges that are not mine as well as charges that should be removed as well as charges that are inaccurately reported. And finally. many violations of the FCRA.
Frequently Asked Questions
What is Complaint #11557238 about?
Complaint #11557238 was filed against Synchrony Financial regarding Debt or credit management specifically about Confusing or misleading advertising or marketing. It was received by the CFPB on 2025-01-15T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt or credit management) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.