Debt collection -- False statements or representation -- Complaint #11509113
Complaint Overview
Complaint ID: 11509113
Company: Mohela
Product: Debt collection
Sub-Product: I do not know
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Texas
ZIP Code: 79928
Date Received: 2025-01-13T12:00:00-05:00
Date Sent to Company: 2025-01-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I am writing to dispute the following information that your company XXXX supplied. I have circled the items I dispute on the attached copy of my credit report ( s ). This item MOHELA/DEPT OF ED is inaccurate because I am not aware of this account. I am requesting that XXXX have the item removed. Please reinvestigate this matter and contact the nationwide credit bureaus to have them delete the disputed item ( s ) as soon as possible. Sincerely, XXXX XXXX.
Frequently Asked Questions
What is Complaint #11509113 about?
Complaint #11509113 was filed against Mohela regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2025-01-13T12:00:00-05:00.
How did Mohela respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Mohela?
Yes, visit the Mohela company profile at readthecomplaint.com/company/mohela to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.