Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #11503158
Complaint Overview
Complaint ID: 11503158
Company: Sezzle INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Florida
ZIP Code: XXXXX
Date Received: 2025-01-11T12:00:00-05:00
Date Sent to Company: 2025-01-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Good evening, I filing a complaint against Sezzle. My Sezzle account went to collections to a third party collector named XXXX XXXX. I called and paid off my Sezzle account with True accord with a payment posted date of the XXXX day of XX/XX/year>. I called XXXX XXXX a few times after to get a letter stating the debt had been paid off. The second attempt was successful. I also asked XXXX XXXX when the collection/ charge off would be removed from my credit report. I was told I varies and that Sezzle would have to do so. After multiple attempts to call into the company Sezzle to talk to someone I was unsuccessful. I need this removed from my credit report as I am a XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX and now XXXX in XXXXXXXX XXXX XXXX to continue serving my country as well as a XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX in which on all titles require a minimum of a secret security clearance, as well my wife and I are trying to buy our first home and plant roots for our family we have built. Please help us get this off my credit report this is the only item standing between us and our new home.
Frequently Asked Questions
What is Complaint #11503158 about?
Complaint #11503158 was filed against Sezzle INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-01-11T12:00:00-05:00.
How did Sezzle INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Sezzle INC.?
Yes, visit the Sezzle INC. company profile at readthecomplaint.com/company/sezzle-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.