Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #11459678

Complaint Overview

Complaint ID: 11459678

Company: Fidelity National Information Services, INC. (Fnis)

Product: Money transfer, virtual currency, or money service

Sub-Product: Money order, traveler's check or cashier's check

Issue: Fraud or scam

State: Georgia

ZIP Code: 398XX

Date Received: 2025-01-09T12:00:00-05:00

Date Sent to Company: 2025-01-09T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Unexpected money was deposited into my account and also removed from my account. Idk where it came from but it's stopping me from opening a bank account with major banks. Also my wallet and phone was stolen before that happened.

Frequently Asked Questions

What is Complaint #11459678 about?

Complaint #11459678 was filed against Fidelity National Information Services, INC. (Fnis) regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2025-01-09T12:00:00-05:00.

How did Fidelity National Information Services, INC. (Fnis) respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Fidelity National Information Services, INC. (Fnis)?

Yes, visit the Fidelity National Information Services, INC. (Fnis) company profile at readthecomplaint.com/company/fidelity-national-information-services-inc-fnis to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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