Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #11384079
Complaint Overview
Complaint ID: 11384079
Company: U.S. Bancorp
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Problem with personal statement of dispute
State: Indiana
ZIP Code: 46312
Date Received: 2025-01-04T12:00:00-05:00
Date Sent to Company: 2025-01-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
To whom it may concern : XXXX XXXX XXXX When I made the decision to use my rights under FCRA, it was with the intent of fighting any inaccurate or incomplete information in my credit report. By doing so, I am ensuring that the information on my credit report is accurate and reliable. I have every right to challenge any inaccuracies in a manner that is compliant with federal law when they are negatively affecting me financially because of their accuracy or completeness.This is just an allegation. There is no proof that I am delinquent or derogatory, so how can you report this? With all due respect, the claims within my report are wrong! You have to follow proper procedures if these claims are in your system and to be used in my credit reports! I challenge the accuracy and fairness of your findings by demanding evidence before you make any claims and take such drastic measures against my reputation.I know that you can't just decide which rules apply to your organization, so I won't let anyone report any false claims. It is important to make sure all of your claims are accurate and reported in the correct format- this is required by law ( FCRA ) as well as XXXX XXXX standards. For any negative account, I demand documentation/proof proving why your company considers it delinquent or derogatory. You have yet to provide me records documenting how your company verified and validated these accounts/claims. Your proof of each negative claim you placed on my credit report should also include proof of a permissible purpose for any inquiry into the account.It 's time for me to get my life back! I need you to send over some physical proof of what has been done and an updated credit report.Please confirm that this matter has been reported correctly or remove it from the report immediately. I am giving you 30 days to investigate. XXXXXXXX XXXX XXXX Im going to attached the evidence Account # : Account Rating : Account Type : Closed Date : Creditor Remarks : Date Opened : Date of Last Activity : High Balance : Last Verified : Payment Amount : Payment Status : Loan Type : XXXX XXXX XXXX Revolving -- UNPAID BALANCE REPORTED AS A LOSS BY XXXX XXXX XXXX XXXX -- XXXX -- CollectionOrChargeOff XXXX XXXX Account Individual Description : Account Closed Status : Balance {$4700.00} Owed : XXXX XXXX FINANCIAL SERVICE on my XXXX The account XXXX XXXX XXXX with number XXXX on my credit report is reported inaccurately. This account is listed as XXXX, showing an opening date of XXXX, a last activity date of XXXX, and verified last on XXXX. These details are incorrect and are adversely affecting my ability to qualify for financing, such as securing a mortgage or accessing lower interest rates. Under 15 U.S.C. 1681e ( b ), credit reporting agencies are mandated to follow reasonable procedures to ensure maximum possible accuracy in credit reports. I am requesting that you provide all documents and evidence that were used to verify the accuracy of this account, as well as proof of the alleged {$4700.00}, which I dispute. In Cahlin v. General Motors Acceptance Corp., 936 F.2d 1151 ( 11th Cir. 1991 ), the court emphasized that credit reporting agencies must conduct reasonable investigations when discrepancies arise. Additionally, Johnson v. MBNA America Bank, 357 F.3d 426 ( 4th Cir. 2004 ) affirmed that reliance solely on the information provided by creditors is insufficient without further verification. I request that this account be promptly deleted from my credit report. Should you fail to address this matter within the required timeframe, I will pursue legal remedies to enforce compliance. In appreciation I have listed the concerns I have about your reporting in this document. It is not complete and does not meet my standards. According to the law, you and the data furnishers must certify all aspects of the required FCRA and XXXX XXXX compliance. This must be done in a truthful, correct, complete, and timely manner as to not violate my consumer and civil rights. XXXX XXXX Please send your written response to my address of XXXX XXXX, XXXX, IN XXXX I am writing to inform you that I am aware of your illegal practices of sending form letters in response to disputes and challenges from consumers, regardless of the specific information that they have provided. This is in violation of 15 U.S. Code 5 1681i, which requires that each dispute and challenge must be addressed individually and on its own merits.My letters were created using software that is available to everyone. If you don't process my letters, you are violating my rights as a consumer. I will consider this to be an intentional disregard of my rights, and I will contact my lawyer to take legal action. XXXXs : I will attarch more prover of in accuracies I have already try to ask you to reinvestigate you have refused to do your duty according to the the law 1.failure to conduct a Proper Reinvestigation 15 U.S.C.1681s-2 b Furnishers are obligate to investigate disputes forward to do so violate the FCRA Elan you have violated my right with your willful act has ignored my right I want this account delete from all the bureaus immediately or I will take legal action I will consult my Attorneys on this matter this is your Report with XXXX To whom it may concern : I am writing you because there are some negative items in my credit profile, but I have not confirmed or accepted that these are accurate. I dispute these claims and demand that any negative information be removed from the reports immediately.The claims that this information in my report is negative, untrue, incorrect, incomplete, untimely, and not verifiable are unsubstantiated. I have yet to be provided physical verifiable proof that the claims of negativity within my report are true.After reviewing my report I noticed several deviations from mandatory reporting standards therefore the data in my report can not be accurate and complete! With that said, I refute your allegations and challenge you to provide proof that you have the right to report this incomplete negative information about me. Document that you have complied with the reporting requirements, and report without any deviations. If you have not complied with the requirements or there are any negative aspects below that have been challenged, you must remove them from my report.Per 15 U.S.C 1681e Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relatesAlso per 12 CFR Part 1022 ( Regulation V ) requires furnishers to : A - Furnish information about accounts or other relationships with a consumer that has integrity. B - Furnish information about accounts or other relationships with a consumer that is accurate. C - Conduct reasonable investigations of consumer disputesAccording to XXXX, in order to make a lawful report, you must follow the XXXX XXXX compliance standards. Also as stated in the XXXX Any Deviation From These Standards Jeopardizes The Integrity of The Data. This means that any mistakes in reporting claims can make the information less accurate. This is important to remember because it affects the accuracy of any federally regulated reports.With that said! I found some mistakes and inaccuracies in your report and I would like to invoke my rights to dispute/challenge these inaccurate and non-compliant items. If you continue to report claims that are not perfect, it shows that you do not care about my rights as a consumer.I don't think it's fair for you to report on me in a way that isn't confirmed to be ethical and meets the standards of certified reporting.The following claims about me were not reported correctly and do not meet federal requirements. I am challenging these claims and asking for proof that the proper reporting standards XXXX XXXX XXXX I recently reviewed my credit report and noticed the account XXXX XXXX XXXX with number XXXX is inaccurately listed as CollectionOrChargeOff. You reported that it was opened on XXXX, had a date of last activity as XXXX, and was last verified on XXXX. This information is incorrect. This error is preventing me from reaching my financial goals, like qualifying for a mortgage or getting better loan terms. According to 15 U.S.C. 1681, I have the right to know how this account was verified. Please provide the necessary documents and proof that I owe {$4700.00}, as I dispute this amount. In Bryant v. TRW , Inc., 689 F.2d 72 ( 6th Cir. 1982 ), the court ruled that inaccuracies must be corrected. I look forward to your prompt attention to this matter. Respectfully I have listed the concerns I have about your reporting in this document. It is not complete and does not meet my standards. According to the law, you and the data furnishers must certify all aspects of the required FCRA and XXXX XXXX compliance. This must be done in a truthful, correct, complete, and timely manner as to not violate my consumer and civil rights. XXXX XXXX Please send your written response to my address of XXXX XXXX, XXXX, IN XXXX I am writing to inform you that I am aware of your illegal practices of sending form letters in response to disputes and challenges from consumers, regardless of the specific information that they have provided. This is in violation of 15 U.S. Code 5 1681i, which requires that each dispute and challenge must be addressed individually and on its own merits.My letters were created using software that is available to everyone. If you don't process my letters, you are violating my rights as a consumer. I will consider this to be an intentional disregard of my rights, and I will contact my lawyer to take legal action. I will attach all the evidence
Frequently Asked Questions
What is Complaint #11384079 about?
Complaint #11384079 was filed against U.S. Bancorp regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-01-04T12:00:00-05:00.
How did U.S. Bancorp respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against U.S. Bancorp?
Yes, visit the U.S. Bancorp company profile at readthecomplaint.com/company/u-s-bancorp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.