Debt collection -- Communication tactics -- Complaint #11338576

Complaint Overview

Complaint ID: 11338576

Company: Portfolio Recovery Associates, LLC

Product: Debt collection

Sub-Product: Credit card debt

Issue: Communication tactics

Sub-Issue: You told them to stop contacting you, but they keep trying

State: Illinois

ZIP Code: 60453

Date Received: 2024-12-31T12:00:00-05:00

Date Sent to Company: 2024-12-31T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Older American

Consumer Narrative

I am receiving nonstop telephone calls at work and before XXXX XXXX all the way throughout the day and even after XXXX XXXX. Ive requested numerous times to send me information in the mail regarding what they are asking and I have never received anything. This is creating undue stress and hardship to me and I want it stopped and I would like to take action against them to receive damages. Can you help me with this?

Frequently Asked Questions

What is Complaint #11338576 about?

Complaint #11338576 was filed against Portfolio Recovery Associates, LLC regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2024-12-31T12:00:00-05:00.

How did Portfolio Recovery Associates, LLC respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Portfolio Recovery Associates, LLC?

Yes, visit the Portfolio Recovery Associates, LLC company profile at readthecomplaint.com/company/portfolio-recovery-associates-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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