Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #11318594
Complaint Overview
Complaint ID: 11318594
Company: Jpmorgan Chase & Co.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Florida
ZIP Code: 337XX
Date Received: 2024-12-29T12:00:00-05:00
Date Sent to Company: 2024-12-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
1. I am a victim of CC fraud from Chase Bank. I closed my CC back inXX/XX/2024, paid off the balance in full yet b/c of CC fraud had a balance of XXXX that I paid off XXXX week ago. 2. My XXXX credit score dropped XXXX points. Despite me paying off the balance. 3. I came off a mortgage/loan from an XXXX XXXX XXXX who did not XXXX so I had to proactively contact XXXX XXXX to report the data to the XXXX credit bureaus back in XX/XX/2024 which also impacted my credit score. 4. What is the solution? I have NEVER been in CC debt, yet b.c of financial fraud I'm being punished by the system.
Frequently Asked Questions
What is Complaint #11318594 about?
Complaint #11318594 was filed against Jpmorgan Chase & Co. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-12-29T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.