Credit card -- Other features, terms, or problems -- Complaint #11249579
Complaint Overview
Complaint ID: 11249579
Company: Synchrony Financial
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Problem with customer service
State: California
ZIP Code: 96150
Date Received: 2024-12-21T12:00:00-05:00
Date Sent to Company: 2025-01-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Several times and I paid frequently monthly and never get account help when I see crazy debits amounts and some never return to accounts one paying account XXXX and I stayed over 8 10 years so I need help adverse consumer sellers not helpful all the time I have a good consumers not a lot arguing with staff but I feel I was slighted I had notice odd totals in when I buy things the show day before now getting to total and never as there where made. Need help I closed and what some release relive thank you XXXX XXXX
Frequently Asked Questions
What is Complaint #11249579 about?
Complaint #11249579 was filed against Synchrony Financial regarding Credit card specifically about Other features, terms, or problems. It was received by the CFPB on 2024-12-21T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.