Checking or savings account -- Managing an account -- Complaint #11200732
Complaint Overview
Complaint ID: 11200732
Company: Citibank, N.A.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: New York
ZIP Code: 14304
Date Received: 2024-12-17T12:00:00-05:00
Date Sent to Company: 2024-12-17T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Citiban has blocked access to all of my accounts with no reason. They claimed that a letter was mailed on XX/XX/year> but as of the date of the complaint ne letter. The keep refusinfg to unblock my accounts. I have paid bills on my account such as rent and truck payments. No since they blocked my accounts my payments are lake and it affecting my credit. My rent has aready charged me a {$50.00} late fee and the late for my truck will be posted on my credit report. Thia is unacceptable. I been calling them every since the accounts been blocked and keep getting the run around.
Frequently Asked Questions
What is Complaint #11200732 about?
Complaint #11200732 was filed against Citibank, N.A. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-12-17T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.