Mortgage -- Struggling to pay mortgage -- Complaint #11194858
Complaint Overview
Complaint ID: 11194858
Company: Select Portfolio Servicing, INC.
Product: Mortgage
Sub-Product: Reverse mortgage
Issue: Struggling to pay mortgage
Sub-Issue: Foreclosure
State: Ohio
ZIP Code: 452XX
Date Received: 2024-12-17T12:00:00-05:00
Date Sent to Company: 2024-12-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Disputing the amount that I owed -with select mortgage XXXX was rude and not very helpful of why they took the loan out of escrow -- -- no letter, no paperwork was submitted to the homeowner or veteran. I have a promise to pay in XXXX The relationship manager was rude as well by the name of The assigned Relationship Manager, XXXX, can be reached at XXXX, extension XXXX, I have not gotten any straight answers out of anyone but to be placed on hold and rude service.
Frequently Asked Questions
What is Complaint #11194858 about?
Complaint #11194858 was filed against Select Portfolio Servicing, INC. regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2024-12-17T12:00:00-05:00.
How did Select Portfolio Servicing, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Select Portfolio Servicing, INC.?
Yes, visit the Select Portfolio Servicing, INC. company profile at readthecomplaint.com/company/select-portfolio-servicing-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.