Debt collection -- Attempts to collect debt not owed -- Complaint #11194764
Complaint Overview
Complaint ID: 11194764
Company: U.S. Bancorp
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Nevada
ZIP Code: 89084
Date Received: 2024-12-17T12:00:00-05:00
Date Sent to Company: 2024-12-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/year> - The amount of {$1800.00} was deducted from my personal checking account at US bank for a credit card debt that does not belong to me. US bank openly admitted that they are unsure on how this happened because the debt collected was for my deceased father who passed away this year in XXXX. US bank said that their collections department authorized the collection for the debt and can not reject the payment because it is out of their control. The debt owed is my deceased father 's business credit card for XXXX XXXX XXXX under his name XXXX XXXX. He is the only person tied to this debt, not me. I am not an authorized user and never have been authorized to use his account. Therefore, no money should have been deducted from my personal checking account on behalf of my dad.
Frequently Asked Questions
What is Complaint #11194764 about?
Complaint #11194764 was filed against U.S. Bancorp regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2024-12-17T12:00:00-05:00.
How did U.S. Bancorp respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against U.S. Bancorp?
Yes, visit the U.S. Bancorp company profile at readthecomplaint.com/company/u-s-bancorp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.