Debt collection -- Communication tactics -- Complaint #11163792
Complaint Overview
Complaint ID: 11163792
Company: United Services Automobile Association
Product: Debt collection
Sub-Product: Credit card debt
Issue: Communication tactics
Sub-Issue: You told them to stop contacting you, but they keep trying
State: Tennessee
ZIP Code: 374XX
Date Received: 2024-12-15T12:00:00-05:00
Date Sent to Company: 2024-12-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Subject : Request for Account Details- Account # XXXX Dear Sir or Madam, I hope this letter finds you well. I am writing in regard to the account referenced under the name XXXX XXXX XXXX with your company. While I am not disputing the details of the account or its balance, I would appreciate your assistance in providing the following information for my records : The date of the first delinquency on the account. The date of the first payment made on the account. The date the account was charged off. I would be grateful if you could provide this information at your earliest convenience. Please feel free to contact me if you require any additional details or documentation from my end to process this request. Thank you for your attention to this matter. I look forward to your prompt response. Sincerely, XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #11163792 about?
Complaint #11163792 was filed against United Services Automobile Association regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2024-12-15T12:00:00-05:00.
How did United Services Automobile Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against United Services Automobile Association?
Yes, visit the United Services Automobile Association company profile at readthecomplaint.com/company/united-services-automobile-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.