Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #11159228
Complaint Overview
Complaint ID: 11159228
Company: Robinhood Markets INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Fraud or scam
State: Florida
ZIP Code: 32811
Date Received: 2024-12-14T12:00:00-05:00
Date Sent to Company: 2024-12-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I added {$1800.00} to my robin hood account on XX/XX/year> and they immediatley banned restricted my account keeping me from accessing my funds. Thats fine Everytime i try to communicate with them there is no response. They told me to wait 3 days to here back and it passed the three days ans they keep pushing the date back. I just want my money. Ive verified and gave them all the documents they asked for and they still have not taken action.
Frequently Asked Questions
What is Complaint #11159228 about?
Complaint #11159228 was filed against Robinhood Markets INC. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2024-12-14T12:00:00-05:00.
How did Robinhood Markets INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Robinhood Markets INC.?
Yes, visit the Robinhood Markets INC. company profile at readthecomplaint.com/company/robinhood-markets-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.