Vehicle loan or lease -- Getting a loan or lease -- Complaint #11138804
Complaint Overview
Complaint ID: 11138804
Company: Bank Of America, National Association
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Getting a loan or lease
Sub-Issue: Confusing or misleading advertising or marketing
State: Florida
ZIP Code: 33326
Date Received: 2024-12-12T12:00:00-05:00
Date Sent to Company: 2024-12-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Bank of America advertises/offers a much lower interest rate ( ~5.24 % APR, 60 monthly payments ) than what is truly extended. It is 100 % false advertising. It is noted that factors such as varying interest rates, loan amounts, credit history are all at play. However, what they offered me ( 8.69 % APR, 60 monthly payments ) is very different.
Frequently Asked Questions
What is Complaint #11138804 about?
Complaint #11138804 was filed against Bank Of America, National Association regarding Vehicle loan or lease specifically about Getting a loan or lease. It was received by the CFPB on 2024-12-12T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.