Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #11033381
Complaint Overview
Complaint ID: 11033381
Company: Sezzle INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Texas
ZIP Code: 77014
Date Received: 2024-12-04T12:00:00-05:00
Date Sent to Company: 2024-12-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
To Whom It May Concern, I am filing this complaint regarding Sezzle 's failure to provide proof of debt for charges they claim I owe. Additionally, they have reported charges for items I never received, which has caused ongoing financial and credit issues. This issue began when I was charged for items I purchased through Sezzle that were never delivered. Despite numerous attempts to resolve this matter with Sezzle, they have refused to provide adequate proof of debt or documentation supporting these charges. I have attempted to dispute this matter with Sezzle directly, but they have failed to respond appropriately or take corrective action. This ongoing dispute has caused significant stress and harm to my credit report and financial standing. I am requesting the following resolution : Sezzle must provide clear and verifiable proof of the debt they claim I owe. Immediate removal of any related charges from my account and credit report, as these charges are for items I never received. An investigation into their practices to ensure this does not happen to others. I have attached all relevant documentation, including purchase records, correspondence with Sezzle, and evidence supporting my claim that the items were never delivered. Thank you for addressing this matter promptly. I look forward to your assistance in ensuring a fair resolution. Sincerely, XXXX XXXX
Frequently Asked Questions
What is Complaint #11033381 about?
Complaint #11033381 was filed against Sezzle INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-12-04T12:00:00-05:00.
How did Sezzle INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Sezzle INC.?
Yes, visit the Sezzle INC. company profile at readthecomplaint.com/company/sezzle-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.