Money transfer, virtual currency, or money service -- Unauthorized transactions or other transaction problem -- Complaint #10966912
Complaint Overview
Complaint ID: 10966912
Company: Remitly, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Unauthorized transactions or other transaction problem
State: California
ZIP Code: 92881
Date Received: 2024-11-27T12:00:00-05:00
Date Sent to Company: 2024-11-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/year> at XXXX pst, I was notified by my XXXX account that there were XXXX suspicious transactions attempted to be made on my debit account. All XXXX were from a XXXX or XXXX. It appears that this company facilitates fraud. The transactions were for {$89.00}, {$69.00}, {$49.00} and {$13.00} respectively totaling {$220.00}.
Frequently Asked Questions
What is Complaint #10966912 about?
Complaint #10966912 was filed against Remitly, INC. regarding Money transfer, virtual currency, or money service specifically about Unauthorized transactions or other transaction problem. It was received by the CFPB on 2024-11-27T12:00:00-05:00.
How did Remitly, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Remitly, INC.?
Yes, visit the Remitly, INC. company profile at readthecomplaint.com/company/remitly-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.