Credit card -- Other features, terms, or problems -- Complaint #10879289
Complaint Overview
Complaint ID: 10879289
Company: U.S. Bancorp
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Other problem
State: New York
ZIP Code: 11356
Date Received: 2024-11-19T12:00:00-05:00
Date Sent to Company: 2024-11-19T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Dear CFPB Representative, I am writing to formally lodge a complaint against USBANK concerning the unfair denial of my credit card application. I submitted my application on XX/XX/year>, and was subsequently denied. The reason provided for the denial was that USBANK ( was not my XXXX XXXX XXXX ) believes my account would be used for fraudulent purposes. This assertion is baseless, discriminatory, and without merit. I have always maintained a good credit history and have never been involved in any fraudulent activity. The statement made by USBANK is not only unfounded but has caused me significant distress and inconvenience. Attached to this letter, you will find a copy of the denial letter from USBANK. I respectfully request that the CFPB investigate this matter and take appropriate action to ensure that USBANK addresses this issue and rectifies any erroneous records pertaining to my application. Thank you for your attention to this matter. I look forward to your prompt response and resolution. Sincerely,
Frequently Asked Questions
What is Complaint #10879289 about?
Complaint #10879289 was filed against U.S. Bancorp regarding Credit card specifically about Other features, terms, or problems. It was received by the CFPB on 2024-11-19T12:00:00-05:00.
How did U.S. Bancorp respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against U.S. Bancorp?
Yes, visit the U.S. Bancorp company profile at readthecomplaint.com/company/u-s-bancorp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.