Debt collection -- Attempts to collect debt not owed -- Complaint #10878920
Complaint Overview
Complaint ID: 10878920
Company: Jpmorgan Chase & Co.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: California
ZIP Code: 94602
Date Received: 2024-11-19T12:00:00-05:00
Date Sent to Company: 2024-11-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In XXXX I had a chase student card from a checking account I opened in XXXX of either somewhere between XXXX of that year, I started to personally use my credit card in the beginning of XXXX but once I moved from college after my last semester my card was lost the week prior and never noticed until I moved, I immediately did my best to make light of this situation to the bank but they gave me a run around and I decided not to pay off something that is stolen. I also have student loans from a school I got kicked out from academically, that was the only time I took a loan out and ended up not going to the school
Frequently Asked Questions
What is Complaint #10878920 about?
Complaint #10878920 was filed against Jpmorgan Chase & Co. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2024-11-19T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.