Credit card -- Incorrect information on your report -- Complaint #10832833

Complaint Overview

Complaint ID: 10832833

Company: Jpmorgan Chase & Co.

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Incorrect information on your report

Sub-Issue: Account status incorrect

State: South Carolina

ZIP Code: 29223

Date Received: 2024-11-17T12:00:00-05:00

Date Sent to Company: 2024-11-17T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

I have negative information on my credit report. The accounts have been paid/closed. I was unable to pay because of illnessXXXX. I want information on my report to reflect the reason for the closure of the accounts, and I have a valid reason.

Frequently Asked Questions

What is Complaint #10832833 about?

Complaint #10832833 was filed against Jpmorgan Chase & Co. regarding Credit card specifically about Incorrect information on your report. It was received by the CFPB on 2024-11-17T12:00:00-05:00.

How did Jpmorgan Chase & Co. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Jpmorgan Chase & Co.?

Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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