Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #10832508
Complaint Overview
Complaint ID: 10832508
Company: Synchrony Financial
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Public record information inaccurate
State: New York
ZIP Code: 10001
Date Received: 2024-11-17T12:00:00-05:00
Date Sent to Company: 2024-11-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Hi my name is XXXX XXXX. I am writing to formally request the removal of a duplicate credit inquiry from my credit history. Upon reviewing my credit report, I noticed that a credit inquiry was made twice in error by company Synchrony Financial. This duplication is negatively impacting my credit score. I believe this was a mistake, and I kindly ask that you investigate this matter and have the second, duplicate inquiry removed from my credit history. This action would help ensure that my credit report reflects accurate and fair information. Below are the details of the inquiries : Bank Synchrony Financial Hard Inquiry XXXX : XX/XX/year> Hard Inquiry XXXX : XX/XX/year> Hard Inquiry XXXX XX/XX/year>XXXX XXXX XXXX XXXX Hard Inquiry XXXX XX/XX/year> Hard Inquiry XXXX XX/XX/year> Hard Inquiry XXXX XX/XX/year> My full name : XXXX XXXX My date XXXX XXXX : XXXX The last four digits of my XXXX XXXX I appreciate your prompt attention to this matter and look forward to hearing from you soon. Please let me know if you require any further information or documentation to resolve this issue. Thank you for your time and assistance. Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #10832508 about?
Complaint #10832508 was filed against Synchrony Financial regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-11-17T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.