Credit card -- Fees or interest -- Complaint #10832279

Complaint Overview

Complaint ID: 10832279

Company: Synchrony Financial

Product: Credit card

Sub-Product: Store credit card

Issue: Fees or interest

Sub-Issue: Problem with fees

State: Texas

ZIP Code: 77450

Date Received: 2024-11-17T12:00:00-05:00

Date Sent to Company: 2024-11-17T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I need to know the indentured trustee for synchrony bank in order to pay them. Please send me the indentured trustees name and the address to process the bond. Thank you, XXXX XXXX

Frequently Asked Questions

What is Complaint #10832279 about?

Complaint #10832279 was filed against Synchrony Financial regarding Credit card specifically about Fees or interest. It was received by the CFPB on 2024-11-17T12:00:00-05:00.

How did Synchrony Financial respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Synchrony Financial?

Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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