Checking or savings account -- Managing an account -- Complaint #10826042
Complaint Overview
Complaint ID: 10826042
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Texas
ZIP Code: 78254
Date Received: 2024-11-16T12:00:00-05:00
Date Sent to Company: 2024-11-16T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I tried transferring {$5000.00} dollars from my checking account from BANK OF AMERICA to my Bank Savings account of XXXX XXXX XXXX XXXX XXXX, both located in the same city of XXXX XXXX XXXX. And both accounts under my name. On XX/XX/year>, the only option that Bank of America gave me, was a transfer that would take XXXX days, because it was through the application. After that time, On XXXX XXXX my money was NOT in any bank, SCARED I called XXXX XXXX XXXX and discovered that the BANK OF AMERICA sent them a FAKE CHECK without funds, and from another bank. My money was held and hoarded by Bank of America and XXXX access to my savings and checking accounts, losing total control of my money and fund movements. I was in XXXX XXXX due to the funeral of a loved one, which is why I needed the money at XXXX XXXX, since this bank is more transparent and honest facilitating financial transactions. I immediately acquired a plane ticket to return to the XXXX XXXX without being able to help my family in XXXX XXXX, I entered the debit card that I was leaving at that time and I saw that the card had funds with which I could pay for my plane ticket, without being able to see charges or movements in the Bank of America XXXX application, so I tried to get money from the XXXX XXXX in XXXX XXXX, being able to get my money in this only way, but without any control over balances, payments or movements, so I COULD NOT realize that BANK OF AMERICA charged me exorbitant amounts of fines and fees that exceed the amount of {$500.00} dollars. I respectfully request that BANK OF AMERICA be obliged to compensate me FINANCIALLY for the series of expenses that I was forced to make to return immediately to XXXX XXXX XXXX, on a date that I had not contemplated to make it, on a flight that cost me XXXX {$430.00} XXXX with all the expenses and INCONVENIENCE that it generated for me due to the urgency of coming to UNBLOCK the accounts of both banks, BANK OF AMERICA and XXXX, both accounts were opened in my name, I am the only beneficiary client and owner of the money deposited in branches in the City of XXXX XXXX, XXXX.
Frequently Asked Questions
What is Complaint #10826042 about?
Complaint #10826042 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-11-16T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.