Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #10792357
Complaint Overview
Complaint ID: 10792357
Company: Jpmorgan Chase & Co.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: New York
ZIP Code: 10016
Date Received: 2024-11-13T12:00:00-05:00
Date Sent to Company: 2024-11-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX RE : Request to Delete Late Payment Information To whom it may concern, In accordance with the 15 U.S.C. 1681 aka the Fair Credit Reporting Acts ( FCRA ), I am practicing my right to challenge questionable information that I have found on my personal credit report. I am requesting for the removal of two ( 2 ) incorrect late payments information on my credit report with my Chase Bank credit card account. The information is listed below for your information and request that you investigate and remove my late payments from my credit report. ADDITIONAL INFROMATION I had this account open since XX/XX/XXXX with no late payments. I was marked 30 and then 60 days late on my credit report during the XXXXXXXX XXXX XXXX I understand other consumers were given deferments so that they did not have to make payments under the CARES Act, including myself. I was in constant communication with the Chase Bank, and we had agreed to make the payment due on XX/XX/XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX I am requesting that the late payments be removed from my credit report. REMOVE INCORRECT LATE PAYMENT INFORMATION I am disputing the following incorrect late payment below ( XXXX ) and ( XXXX ), in which Chase Bank and I agreed for me to pay the necessary amounts on XX/XX/XXXX and XX/XX/XXXX respectively : XXXX. Chase Bank, credit card payment due on XX/XX/XXXX - Paid as agreed on XX/XX/XXXX XXXX. Chase Bank, credit card payment due on XX/XX/XXXX Paid as agreed on XX/XX/XXXX My latest communication with Chase Bank was on XX/XX/XXXXXXXX XXXX XXXX XXXX XXXX and they confirmed the accuracy of the information above. Pursuant to FCRA {$1600.00} under reinvestigation procedures, youre allowed you 30 days to complete this investigation, after which I authorize you to mail me my updated credit reports along with the investigation results, I am asking that you verify the account directly with the source of the information. If the account is verified, I will require that you provide me the mode and method of communication and verification you received from the furnisher. Regards, XXXXXXXX XXXX
Frequently Asked Questions
What is Complaint #10792357 about?
Complaint #10792357 was filed against Jpmorgan Chase & Co. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-11-13T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.