Credit card -- Problem with a purchase shown on your statement -- Complaint #10776657
Complaint Overview
Complaint ID: 10776657
Company: Remitly, INC.
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-Issue: Card was charged for something you did not purchase with the card
State: Vermont
ZIP Code: 053XX
Date Received: 2024-11-12T12:00:00-05:00
Date Sent to Company: 2024-11-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In the span of 9 minutes this morning a company called Remitly cleaned out my XXXX debit card with XXXX different transactions. They were all listed as RMTLY* with a defferent XXXX digit code afterwards. The bank said they cant do anything until the transaction goes through ( and it is still pending!!! ). I would like to see if Remitly will stop these transactions from going through!!!
Frequently Asked Questions
What is Complaint #10776657 about?
Complaint #10776657 was filed against Remitly, INC. regarding Credit card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2024-11-12T12:00:00-05:00.
How did Remitly, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Remitly, INC.?
Yes, visit the Remitly, INC. company profile at readthecomplaint.com/company/remitly-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.