Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #10745075
Complaint Overview
Complaint ID: 10745075
Company: Jpmorgan Chase & Co.
Product: Money transfer, virtual currency, or money service
Sub-Product: International money transfer
Issue: Other transaction problem
ZIP Code: XXXXX
Date Received: 2024-11-09T12:00:00-05:00
Date Sent to Company: 2024-11-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
On the XXXX of XXXX and on the XXXX of XXXX I transfered in total XXXX to XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX account nr. XXXX chase bank. It was becourse i bought a XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX a an vehicle sale agreement contract. Long way short : there is no car, there is no family XXXX, there is only a XXXX XXXX XXXX who says he is the family attorney. I also calles chase bank. They say solve the fraud transaction with your own bank. My bank says it is your problem, we do nothing. ( this is how it works in my country, no surprise ). So the bank account number and name is fake. The money is gone to somebody else, i thing XXXX XXXX. I have a complete administration about the communication, transfer and all you need to help me out. Please help me, I need my XXXX back.
Frequently Asked Questions
What is Complaint #10745075 about?
Complaint #10745075 was filed against Jpmorgan Chase & Co. regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2024-11-09T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.