Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #10721552
Complaint Overview
Complaint ID: 10721552
Company: Synchrony Financial
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Old information reappears or never goes away
State: District of Columbia
ZIP Code: 20001
Date Received: 2024-11-06T12:00:00-05:00
Date Sent to Company: 2024-12-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX and XXXX are reporting late payments on my credit report whenever I pull my report up online it shows XXXX delinquencies and late payments however, I believe anything that was at that status on my report happened over XXXX years ago so it should no longer be on my report as of today. I have no late payments and no delinquencys fill up last past XXXX years or more
Frequently Asked Questions
What is Complaint #10721552 about?
Complaint #10721552 was filed against Synchrony Financial regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-11-06T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.