Checking or savings account -- Managing an account -- Complaint #10686092
Complaint Overview
Complaint ID: 10686092
Company: Goldman Sachs Bank USA
Product: Checking or savings account
Sub-Product: CD (Certificate of Deposit)
Issue: Managing an account
Sub-Issue: Banking errors
State: Alabama
ZIP Code: XXXXX
Date Received: 2024-11-04T12:00:00-05:00
Date Sent to Company: 2024-11-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Marcus bank, a XXXX bank, illegally took out, for period ending XXXX, {$24.00} from our cd account. We are NOT subject to with holding. We submitted several times form, stating on oath and under penalty for perjury that we are not subject to with holding. In fact we talked to XXXX supervisors and they did confirm that Marcus bank has received the form for with holding. These supervisors assured us that Marcus bank will not take out any Money from our account. See above.
Frequently Asked Questions
What is Complaint #10686092 about?
Complaint #10686092 was filed against Goldman Sachs Bank USA regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-11-04T12:00:00-05:00.
How did Goldman Sachs Bank USA respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Goldman Sachs Bank USA?
Yes, visit the Goldman Sachs Bank USA company profile at readthecomplaint.com/company/goldman-sachs-bank-usa to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.