Student loan -- Struggling to repay your loan -- Complaint #10671597
Complaint Overview
Complaint ID: 10671597
Company: Mohela
Product: Student loan
Sub-Product: Private student loan
Issue: Struggling to repay your loan
Sub-Issue: Can't temporarily delay making payments
State: New York
ZIP Code: 11374
Date Received: 2024-11-03T12:00:00-05:00
Date Sent to Company: 2024-11-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Loan started XX/XX/XXXX total owned {$28000.00} at Sallie Mae.I have paid total of {$32000.00} up to this date. Now its XXXX almost 2 decades after still paying and I still owe {$11000.00}. The company kept changing the names like XXXX and now XXXX and kept transferring to different loan companies. I tried to call when covid happened but they never listened. They took money and keep taking money in my bank account. Its unfair that the interest they set can't be changed. Please help.
Frequently Asked Questions
What is Complaint #10671597 about?
Complaint #10671597 was filed against Mohela regarding Student loan specifically about Struggling to repay your loan. It was received by the CFPB on 2024-11-03T12:00:00-05:00.
How did Mohela respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Mohela?
Yes, visit the Mohela company profile at readthecomplaint.com/company/mohela to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.