Checking or savings account -- Managing an account -- Complaint #10659883
Complaint Overview
Complaint ID: 10659883
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem making or receiving payments
State: New York
ZIP Code: 11050
Date Received: 2024-11-01T12:00:00-05:00
Date Sent to Company: 2024-11-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
JP Morgan XXXX has my account. Ordered a wire transfer and was declined by fake employees that have no ID, last name, tel nbrs or connection with the bank. Contacted XXXX more times the Bank and these employees still declined. Recipient is a legitimate operator with all tax ID and bank credentials verified. JP Morgan Chase Bank has to immediately be investigated for non compliance of consumer trust and deliberately stopping transactions by unknown representatives that do not even spell XXXX correctly.
Frequently Asked Questions
What is Complaint #10659883 about?
Complaint #10659883 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-11-01T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.