Credit card -- Getting a credit card -- Complaint #10649554
Complaint Overview
Complaint ID: 10649554
Company: Synchrony Financial
Product: Credit card
Sub-Product: Store credit card
Issue: Getting a credit card
Sub-Issue: Application denied
State: North Carolina
ZIP Code: 286XX
Date Received: 2024-10-31T12:00:00-05:00
Date Sent to Company: 2024-10-31T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I applied for a XXXX XXXX Credit card through Synchrony Bank at the XXXX XXXX store and was turned down due to " High Risk Source of Application ''. I really don't understand this as I have excellent credit, am never late on my payments, and have really high scores on all three credit bureaus. I never get turned down for credit! This is very frustrating and contacting Synchrony Bank is no help as they can't even explain to me what this means! They even pulled my credit and still turned me down. I am so frustrated by this company. I'm about ready to close three accounts with Synchrony that have XXXX XXXX worth of available credit!
Frequently Asked Questions
What is Complaint #10649554 about?
Complaint #10649554 was filed against Synchrony Financial regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2024-10-31T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.