Debt collection -- Attempts to collect debt not owed -- Complaint #10649273

Complaint Overview

Complaint ID: 10649273

Company: Key 2 Recovery, INC.

Product: Debt collection

Sub-Product: I do not know

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was already discharged in bankruptcy and is no longer owed

State: Georgia

ZIP Code: 30134

Date Received: 2024-10-31T12:00:00-05:00

Date Sent to Company: 2024-10-31T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

This company has repeatedly reported this collection on my consumer credit reports and will not provide proof of this account. I have reached out multiple times requesting proof that I owe the amount stated for multiple years and still no response. I have been trying to dispute this account and the company keeps saying it is accurate. I have also requested a copy of the original contract that I physically signed, supposedly agreeing to their payment terms when I opened the said account, but this company has not provided it. The said amount is XXXX stating the account was opened in XX/XX/year> which is inaccurate and unverifiable.

Frequently Asked Questions

What is Complaint #10649273 about?

Complaint #10649273 was filed against Key 2 Recovery, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2024-10-31T12:00:00-05:00.

How did Key 2 Recovery, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Key 2 Recovery, INC.?

Yes, visit the Key 2 Recovery, INC. company profile at readthecomplaint.com/company/key-2-recovery-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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