Debt collection -- Communication tactics -- Complaint #10648547

Complaint Overview

Complaint ID: 10648547

Company: Portfolio Recovery Associates, LLC

Product: Debt collection

Sub-Product: I do not know

Issue: Communication tactics

Sub-Issue: Called before 8am or after 9pm

State: West Virginia

ZIP Code: 260XX

Date Received: 2024-10-31T12:00:00-05:00

Date Sent to Company: 2024-10-31T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

This company calls after XXXX. Tonight they called at XXXX XXXX my time again tonight. I've not heard anything from my first complaints in XXXX when one call was at XXXX XXXX & XXXX XXXX. So they can continue to call me and I'm trying to still recover from fractures in my spine. I have a fracture in XXXX, XXXX, XXXX, XXXX all with now XXXX XXXX. Them calling me at XXXX XXXX is stressing me out, I was just to my XXXX XXXX XXXX yesterday.

Frequently Asked Questions

What is Complaint #10648547 about?

Complaint #10648547 was filed against Portfolio Recovery Associates, LLC regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2024-10-31T12:00:00-05:00.

How did Portfolio Recovery Associates, LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Portfolio Recovery Associates, LLC?

Yes, visit the Portfolio Recovery Associates, LLC company profile at readthecomplaint.com/company/portfolio-recovery-associates-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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