Credit card -- Other features, terms, or problems -- Complaint #10622210
Complaint Overview
Complaint ID: 10622210
Company: Synchrony Financial
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Other problem
State: Florida
ZIP Code: 331XX
Date Received: 2024-10-27T12:00:00-05:00
Date Sent to Company: 2024-10-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I requested my report and I found that Venmo Credit Card from Synchrony Bank NEVER reported to XXXX, XXXX and XXXX, my information and status with this visa credit card is missed. The credit card was approved on XXXX, XXXX XXXX. The last statement received was on XX/XX/XXXX. Why this credit card is not reporting month by month the status from an account to the XXXX, XXXX and XXXX.? I want to see this information on my reports. Sincerely, XXXX XXXX
Frequently Asked Questions
What is Complaint #10622210 about?
Complaint #10622210 was filed against Synchrony Financial regarding Credit card specifically about Other features, terms, or problems. It was received by the CFPB on 2024-10-27T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.