Credit card -- Other features, terms, or problems -- Complaint #10595542
Complaint Overview
Complaint ID: 10595542
Company: Bank Of America, National Association
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Other problem
State: Washington
ZIP Code: 98103
Date Received: 2024-10-27T12:00:00-05:00
Date Sent to Company: 2024-10-27T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
THREE FRAUD CHARGES WERE ADDED TO MY CREDIT CARD. I HAVE SPOKEN TO BANK OF AMERICA REPEATEDLY TO HAVE THESE REMOVED. THEY WERE NOT REMOVED ON A TIMELY BASIS. BOFA LEAVES NO ABILITY FOR A CUSTOMER TO LEAVE A DOCUMENTED FRAUD DISPUTE BY THE CUSTOMER. ONLY PHONE CALLS.
Frequently Asked Questions
What is Complaint #10595542 about?
Complaint #10595542 was filed against Bank Of America, National Association regarding Credit card specifically about Other features, terms, or problems. It was received by the CFPB on 2024-10-27T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.