Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #10595472
Complaint Overview
Complaint ID: 10595472
Company: Citibank, N.A.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: New Jersey
ZIP Code: 08094
Date Received: 2024-10-27T12:00:00-05:00
Date Sent to Company: 2024-10-27T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
COMES NOW, XXXX XXXX XXXX, Living, Breathing, Sentient Man bring forth this claim against Citi Bank for violations of my rights under the Fair Credit Reporting Act ( " FCRA '' ), specifically pertaining to the furnishing of false, inaccurate, and misleading information on my consumer report. 1. Violation of 15 U.S. Code 1681s2 ( 7 ) ( A ) : Responsibilities of Furnishers of Information to Consumer Reporting Agencies. Citi Bank has failed to adhere to its responsibilities as a furnisher of information. Under 1681s2 ( 7 ) ( A ), furnishers are required to provide accurate information to consumer reporting agencies. I have identified multiple instances where Citi Bank reported incorrect information regarding my credit account, which has adversely affected my credit score and caused me significant distress. 2. Violation of 15 U.S. Code 1681c ( 5 ) : Requirements Relating to Information Contained in Consumer Reports. Citi Bank has also contravened 1681c ( 5 ), which mandates that information regarding accounts in collection must be reported accurately. Notably, Citi Bank charged off my account but failed to provide me with a copy of the Form 1099-C, which is necessary for my tax filings as required by the Internal Revenue Service . According to the Internal Revenue Service, a charged-off amount is considered taxable income that should be reported on my 1040 tax return as taxable income. INCOME does not get reported to consumer reporting agencies. This misreporting further misrepresents my financial status and creditworthiness. 3. Violation of 15 U.S. Code 1681e ( b ) : Compliance Procedures Under 1681e ( b ), Citi Bank is obligated to maintain reasonable procedures to ensure maximum possible accuracy of the information it furnishes. The false and misleading information provided in my report indicates a lack of such procedures, resulting in a significant breach of the FCRA. 4. Violation of 15 U.S. Code 1681n : Civil Liability for Willful Noncompliance : Citi Bank 's actions constitute willful noncompliance with the FCRA, as they knowingly and willingly reported inaccurate information regarding my account status. Under 1681n, I am entitled to seek civil liability for these violations, which have caused me both financial harm and emotional distress. Supporting Case Law Additionally, in XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX XXXX XXXX ), the court found that a data furnisher can be held liable for reporting inaccurate information if it fails to conduct a reasonable investigation after receiving a consumer dispute, reinforcing the obligations of furnishers under the FCRA. Furthermore, in XXXX XXXX XXXX XXXX XXXX, XXXX, XXXX XXXX XXXX ( XXXX XXXX. XX/XX/XXXX ), the court emphasized that data furnishers must be proactive in ensuring the accuracy of the information they report, highlighting the legal expectation for compliance with the FCRA. In XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX ( XXXX ), the Supreme Court underscored the necessity for accuracy in credit reporting and the implications of inaccuracies on consumer rights. The court emphasized that consumers must be protected from the repercussions of erroneous information, as such inaccuracies can severely impact their ability to obtain credit. Lastly, in XXXX XXXX XXXX XXXX XXXX, XXXX, XXXX XXXX XXXX ( XXXX XXXX XXXX XXXX XXXX ), the court ruled that furnishers of information have a duty to ensure that the information they provide is accurate and that consumers have the right to seek redress when this duty is not fulfilled.
Frequently Asked Questions
What is Complaint #10595472 about?
Complaint #10595472 was filed against Citibank, N.A. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2024-10-27T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.